Your Questions Answered

Table of Contents

How do I get information on my Scottish ancestors?
What information do you need from me?
What information will you provide to me?
How will you get that information?
How reliable is the information you'll send me?
How far back can you trace?
What happens if you can't find my relatives?
How will you present the information to me?
How long will it take you to do the search?
What other services do you offer?
How can I get in touch with you?

Q - How do I get information on my Scottish ancestors?
A - If you live in the UK and can easily get to Edinburgh, you could undertake the research yourself.  The primary sources, Statutory Records, Old Parish Records and the 1841 to 1901 Census returns, can be accessed in New Registrar House at the east end of Princes Street.  More details on these sources and how to use them can be found on the Information Sources page.  If you can't get to Edinburgh easily or you just don't have the time to undertake the research yourself, we'll be happy to do it for you.  We provide a variety of services from standard packages to investigations specially tailored to your instructions.  See the Services page for further details.

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Q - What information do you need from me?
A - First of all decide which of your ancestors you want to start with.   You might even want to start with yourself if you were born or married in Scotland.  Otherwise, go for the ancestor who most recently was born, married or died in Scotland.   We'll need  a date for the event you choose.  If you know the precise date, ideal.  But don't worry if you can only give us the year or an approximate year.  And lastly, we need to know where in Scotland the event happened - again precision helps, but don't worry if you only know the approximate location, unless it's a very common name we've got a good chance of finding your ancestor. 

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Q - What information will you provide to me?
A - That depends on the type of service you commission.  For the Bronze service, we will provide basic information on all the ancestors we find in the statutory records, back to your great grandparents.  This will include event dates, addresses, ages, witnesses, informants and Record references.  We'll provide that information on every direct ancestor we find, which if the starting point was yourself, could cover up to 14 individuals (2 parents, four grandparents and 8 great grandparents).  In addition, we'll provide you with a chart showing the family relationships and key dates.  More details can be found on our Services page.

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Q - How will you get that information?
A - From a variety of sources.  The primary source will be the statutory records kept in the UK since 1855 for births, marriages and deaths.  For information earlier than 1855 we will search the Old Parish Records kept by many of the Church of Scotland parishes.  In addition we will have access to all the censuses undertaken between 1841 and 1901.  There are a number of other sources and more detail can be found by going to our Information Sources page.

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Q - How reliable is the information you'll send me?
A - The most reliable source of information are the statutory records kept since 1855.  Generally, the information found there is accurate.  However, anomalies do occur, for example the further back you go the more likely it is that informants were illiterate and therefore may not have known how to spell the person's name.  It was then left to the Registrar to spell the name as he thought best.  In my own family tree I have one line where there are six variations of a particular surname.  Over time this name evolves from Bigley to Begley to Begly to Baiglie to Baigley and finishing up as Bueglay.  Ages too, particularly on death certificates, can be reported inaccurately, particularly where the person's birth was pre 1855 and there is no birth certificate to check before informing the Registrar of the event.  Nevertheless, through assiduous checking of all available information it is usually possible to validate the findings.

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Q - How far back can you trace?
A - Statutory Scottish records started in 1855. Before that parish records were kept by individual churches. The parish records are less reliable than the official records. We can probably trace your family back for at least 200 hundred years and possibly further.

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Q - What happens if you can't find my relatives?
A - We will let you know that we have been unsuccessful, and it won't have cost you anything.

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Q - How will you present the information to me?
A - We can send the information to you by e-mail, or provide it on a disk, or produce quality presentations on parchment paper (with various layouts and backdrops), either framed or unframed.

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Q - How long will it take you to do the search?
A - It depends on the service you select and on aspects like whether your ancestor's name is a common one and the availability of the records.  We would aim to deliver the Bronze Service within 4 weeks, the Silver Service within 6 weeks and the Gold Service within 2 months.  If you have stipulated specific requirements other than the standard services, we will provide an estimated time when you order.  If, as the search progresses, we believe we will require longer, we will advise you of this.

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Q - What other services do you offer?
A - We can provide photographs of addresses and locations, which may be relevant to your family e.g. at the turn of this century children were often born at home. We offer the possibility of photographing the house. We will also photograph gravestones. Prices will depend on location, but remember it does not cost to ask !

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Q - How can I get in touch with you?
A - Send us an Email to admin@yourscottishroots.com. Remember you can ask us to provide anything with a Scottish basis. If we can't satisfy your request we may be able to offer an alternative.

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